Terms and Conditions

1. General terms
- No smoking in the tents at any time 
- No pets in the tents at any time
- No heaters / coolers to be used in the tents at any time
- Tent Events will only accepts bookings from persons over 18 years of age. 
- All guests under the age of 18 must be accompanied by a responsible adult such as a parent, step-parent, guardian or other adult who has parental rights and responsibilities for the under 18 year old guest/s.
-Tent Events reserves the right, at all times, without statement of reasons, to refuse a booking.

2. Bookings and Payments
- All fees and charges are in Australian dollars and are subject to change at any time
- A non-refundable deposit is required to secure your booking. The deposit amount will be deducted from your total amount. 
-full payment is due 14 days prior to the commencement of your booking. 
- A bond, of $250, is required 14 days prior to the commencement of your booking. This bond is refundable, upon satisfactory return of the tent and equipment. Refund will be processed within 5 working days of the completion of your booking. 

-Any damage that amounts to value over the bond amount will be charged to you.

3. Cancellations
- You are able to cancel your booking at any time. However your deposit will not be refunded
- Any payment over the deposit amount will be refund if cancellation is outside of 14 days before the commencement of your booking. Refund will be processed within 5 working days. 
- Any payments over the deposit amount will not be refund if cancellation is within 14 days of the commencement of your booking. 

-Tent Events reserves the right to cancel a booking with 12 hours notice with regards to extreme weather, any money paid above your deposit will be kept in credit, excluding your bond, which will be refunded within 5 working days.
- You are able to reschedule your booking however a new deposit is required to secure your new booking. 

4. Check in / Check out
- Check in between 3pm and 6pm depending on campsite selected.
- Check out time is between 10am - 12pm depending on site selected.
- Variations on these times may be available. Please enquire before making your booking.
- Tent Events will set up, style and pack down tent. 
- Tent must be free of rubbish at time of check out. 
- Tent must be free of hirers personal items at time of check out. 
- Tent Events will inspect tent for any damage at time of check out and hirers security bond will be used to cover any cost incurred to repair damage. 
- Security bond will be refunded to hirer, upon satisfactory inspection by Tent Events, within 5 business days. 

5. Assumption of Risk
- Whilst we take great care to keep you safe, accidents can happen and we are not held responsible for such accidents (to the greatest extent permitted by law). It is your responsibility to supervise any children. 
- If you notice that any equipment looks faulty and/or unsafe you must inform Tent Events as soon as possible. 
- We strongly recommend that you take out travel insurance against the risk of accidents and your stay being cut short.
- Tent Events accepts no responsibility for theft, loss or damage, of whatever nature, of your personal items during or as a result of your tent hire

6. Authority to Sign – the person who signs the Booking Form certifies that
- He or she is authorised to agree the Booking Conditions on behalf of all persons included in the Booking Form, including those substituted or added at a later date.
- The signatory is over the age of 18
- They agree to take responsibility for the parties occupying the tent, and to notify Tent Events if they are not a member of the holiday party.

​

Website Usage Terms

Terms for using our website are as follows. Please don't hesitate to contact us if you have any concerns or questions.

Website Content

The information, materials and services in this website is/are provided for general information purposes only. You are responsible for determining the validity, quality and relevance of such information.

Tent Events reserves the right to add or remove content from the website without notice.

Tent Events will not be held liable for any errors in content and in actions you take in reliance on them.

Any articles, information and content on this website must be read subject to these terms of use. This includes emails and newsletters from Tent Events.

​

Terms of Use

By using this website you are indicating that you have accepted these conditions. If you do not accept these terms, please refrain from using this website.

You are not permitted to make changes to this website in any form. You will not attempt to disable or interfere with this website or the servers and networks that host this website.

You are prohibited from posting material or comments which is/are threatening, abusive, defamatory, false or indecent. You will be held responsible for any content you create or post on the Tent Events website and may be referred to appropriate law enforcement agencies.

By posting or adding content to this website you grant Tent Events all rights to use that content in such a way as they deem appropriate including, but not limited to, reproduction and distribution to the public.

Your access to this website may be terminated at any time and without notice.

 Links to other websites

This website may feature or display third party products, advertising content or links to other websites. Featuring such content does not mean that Tent Events recommends or endorses the product/s or service/s of the advertiser or linked websites. We are not responsible for the content of such websites and will not accept liability for the content or products of other linked websites. 

 

Liability

Given the nature of the internet Tent Events cannot guarantee that any data transmission is totally secure, free from viruses, fault or other conditions which could damage or interfere with your computer. We will not accept liability for any loss, consequential or incidental damages caused by loss of or corrupted data, viruses, malware and the like which may harm or infect your computer or mobile device due to your use of this website. This exclusion applies to any emails we may send.

 

Copyright + Intellectual Property 

This website and its content are protected under copyright law. Tent Events retains copyright on all content, design and artwork produced for this website. You may not publish, display, modify, store or reproduce any of the content without prior permission from Tent Events.

 

Privacy Policy

Collection of personal information

In the course of browsing this website, personal information may be collected. The personal information we collect from you includes, but is not limited to, your name, telephone number, email address and postal address.

Tent Events may collect information:

• When contact forms, brief forms, subscriptions, questionnaires or other sections of Tent Events’ website are filled in and submitted.

• Tent Events’ system automatically logs information relating to your visit to the website, such as your IP address and information about how you use the Tent Events Website

 

Use of personal information

Use of personal information includes, but is not limited to:

• Providing our services

• Supplying information about our services

• Submitting proposals, quotations and invoices

• Sending marketing material

• Any other purposes arising in the ordinary course of operating our business

 

Disclosure of personal information

We will only disclose personal information to an unrelated third party with your consent. However, personal information may be disclosed without your consent if required by law.

Access to and correction of personal information

The National Privacy Principle 6 of the Australian Privacy Act 1998 (Cth) allows you to get access to, and correct, the personal information we hold about you in certain circumstances. If you would like to obtain such access please contact us at Admin@tenteventssa.com.au 

 

Storage and security 

Tent Events is committed to ensuring that suitable procedures are in place to safeguard and secure personal information that we have collected. Appropriate technical and organisational measures are in place to prevent unlawful access or disclosure of information.

​

Changes to privacy policy

Tent Events reserves the right to change this privacy policy at anytime at its discretion. Our most recent privacy policy will always be available here on our website.